Connect
Authorise the Microsoft 365 email and calendar sources relevant to your work. Initial production pilots are being designed around delegated, read-only access.
Continuity for customer-facing work
Never lose the thread of customer work.
Relaite keeps track of what happened, what was promised, what changed and what needs attention next, using the conversations and meetings your team already has.
No reconstructing the story before every meeting. No relying on one person's memory.
Built for work where a missed promise, changed decision or lost handover actually matters.● LIVE CONTINUITYNorthstar Logistics
CURRENT UNDERSTANDINGNEEDS ATTENTION
You promised Priya a revised network design by Friday.
WAITINGPricing approval is still missing.
Marcus approved commercial terms this morning. The delivery team has not acknowledged the approval.
Why Relaite thinks this →6 emails2 meetings3 commitments
NEXT ACTIONResolve pricing approval before confirming Friday remains achievable.
How it works
Keep working normally. Relaite maintains the thread.
Understand
Relaite identifies relationships, initiatives, commitments, decisions, dependencies and meaningful changes in the work already happening.
Continue
Return to the work with the current context already assembled. See what changed, what is waiting, what is due and what deserves attention next.
Email + Calendar → Evidence + Context → Commitments + Decisions → Continue
What continuity looks like
Pick up the work without reconstructing it.
Before a meeting
Know what changed, what remains unresolved and what should be discussed.
After an interruption
Return to the current state without reconstructing the story.
During a handover
Give another authorised teammate the relevant history immediately.
Commitments
The work between the messages matters more than the messages.
An email is evidence. The useful object is often the commitment inside it.
Send revised network diagram after security review
- Owner
- Elena Torres
- Counterparty
- Priya Sharma
- Due
- Friday
- Dependency
- Pricing approval
- Status
- Waiting
- Evidence
- Email · 4 August 2026
“Once we complete Thursday's review, I'll send through the revised network diagram by Friday.”View evidence →
Important conclusions should remain connected to the source that supports them.
Continue
Files sync. Work context usually does not.
Cloud software already keeps files available everywhere.
The harder problem is returning to the work itself.
Why were you doing it?
What changed?
Who is waiting?
What should happen next?
Relaite preserves enough context to help people continue across meetings, interruptions, devices and teammates.
Northstar Cloud Modernisation
SINCE THEN- Pricing approval arrived
- The customer moved tomorrow's meeting to 3:00 pm
- Implementation timing is still unresolved
- Revised network diagram remains due Friday
NEXT ACTION
Update the diagram and confirm the revised implementation date.
Evidence
Understanding should be inspectable.
Relaite does not treat AI output as unquestionable truth.
Important conclusions remain connected to the communication that supports them and can be reviewed or corrected.
Source
The communication or meeting where something happened.
Interpretation
The commitment, decision, relationship or change Relaite inferred.
Current Context
The latest usable understanding after considering later evidence and corrections.
Works with what you already have
Your CRM describes the account. Relaite preserves the thread.
Conventional CRMRelaiteDepends on manual updatesLearns from authorised work already happeningStores contacts, fields and entered tasksTracks relationships, commitments and changing workReflects the last recorded stateKeeps context across timeOften depends on the account ownerPreserves continuity for authorised teammatesReports what has been capturedHelps identify what deserves attention next
Relaite can begin beside your existing CRM. Its first job is preserving the context that manual systems routinely miss.
Prototype evaluations
Early observations
“We usually spend 15 minutes rebuilding context before important meetings.”
OBSERVATION FROM PROTOTYPE EVALUATION
“The interesting part wasn’t the email summary. It was identifying the commitments nobody had written down.”
OBSERVATION FROM PROTOTYPE EVALUATION
“It surfaced something we had forgotten without us asking for it.”
OBSERVATION FROM PROTOTYPE EVALUATION
Design partners
Show us one complicated piece of work.
One building. One property. One engagement. One customer.
Relaite will reconstruct the current understanding using the communication your team already has.
✓ What happened✓ What changed✓ Open commitments✓ Waiting dependencies✓ Important decisions✓ Recommended next actions
We are working with a small number of teams to shape Relaite's first production pilots for customer-facing work.
Apply as a design partnerNo mailbox connection is required for the initial discussion.Use cases