The tenant has chased the HVAC issue twice. Owner approval is still pending.
WAITINGOwner approval
NEXT ACTIONResolve the approval and update the tenant today.
Relaite for commercial property
Know what is happening across every property and tenancy.
Relaite turns authorised communication into a current view of property issues, tenant requests, owner decisions, contractor commitments and next actions. Instead of searching across threads, ask for the current situation.
These workflow views are being designed for production pilots. They show the intended product experience, not a claim of current production availability.
The problem
Property work crosses too many conversations.
A single issue can involve:
- Asset owners
- Tenants
- Property managers
- Facilities teams
- Contractors
- Leasing agents
- Insurers
- Finance
- Compliance
The record may exist across several systems. The working context usually exists across communication. Relaite helps preserve that thread.
What Relaite understands
From property communication to current context.
Property
Which asset the work relates to.
Tenancy
Which tenant, lease or occupancy context applies.
Issue
Maintenance, access, compliance, leasing or service matters.
Participants
Owner representatives, tenants, contractors and internal staff.
Commitments
Who agreed to what and by when.
Current state
What changed, what is waiting and what needs follow-up.
Example
Ask Relaite: “What is happening with the Level 4 tenancy?”
The tenant has chased the HVAC issue twice. Owner approval is still pending.
- Tenant reported an HVAC performance issue
- Mechanical contractor attended Tuesday
- Contractor recommended control-system recalibration
- Owner approval requested Wednesday
- Approval has not been received
- Tenant escalated again this morning
WAITINGOwner approvalRequested Wednesday · Tenant now waiting
View source communication →Evidence remains connected to the authorised source communication and meeting references that support the current understanding.
Continuity moments
Where the thread matters in commercial property.
During a tenant escalation
Understand the issue, previous responses and what is still unresolved.
Before an owner update
See the current state without reconstructing the property history manually.
When a manager is away
Another authorised team member can see what is happening and who owns the next move.
Across contractor handoffs
Keep recommendations, approvals and changes connected to the same property issue.
Works with what you already have
Works beside your property management systems.
Relaite does not need to become the system of record for leases, financials or formal property records. Its first job is to maintain the operational context developing around those records.
Design partners
Give us one property with a complicated story.
We are looking for commercial property teams willing to test whether Relaite can reconstruct the current state of an issue or tenancy from a bounded communication history.
Apply as a design partner